We set up, plan, and conduct recurring Research Days that provide you and your team with unique user perspectives.
Some of our clients
Software companies are constantly shipping new features. When user research isn't done consistently, it can be difficult to gauge how features are impacting users.
At Alpine Studios, we set up what we call Research Days. Depending on your company's needs, we set up one to two recurring days every month when we do all of our research.
On each of these days, we schedule, plan, and conduct user interviews to be performed with the right customers for the question. We pay careful attention to make sure the right user is contacted based on the questions you want to answer.
Many companies only do user research with a handful of familiar users. While this can give some interesting insights, most of the time it provides biased data which causes teams to make inaccurate decisions.
At Alpine Studios, we are constantly reaching out to new users to provide unique perspectives. In the 8 hours of a Research Day, we might spend 30% with existing customers, 50% with new customers, and 20% with decision-makers. We work with your team to determine the best mix depending on the questions we want to answer.
Reporting is everything with research. If your team can't understand it, it didn't happen. To solve this problem, we built our own app. Our simple app helps keep all of our research in one central location. Along with overall summaries, everyone on your team can deep dive into each user interview to see insights for themselves.
We believe that when user research is easily understood, it can be used effectively. Our goal is to always make sure your team has the information it needs to make great decisions.
Hiring a new partner is always scary, but we do our best to make sure you know we mean business.
At Alpine Studios, we track performance to show how our work helps our clients. We work with them to optimize the most important metrics for their company. Take a look at some examples.
